Welcome to Cardinal.

Hi, Meet Astrid!
Astrid is an HR specialist at a state agency. She was part of the Change Network and is familiar with the transition to Cardinal HCM. She has participated in training courses. She needs to set up a new employee in Cardinal HCM for the first time and needs to find a job aid to assist her.
Core User:
Financial, human resource, benefits, and payroll professionals who are responsible for administration of business processes for their agencies.

Hi, Meet Laverne!
Through Cardinal HCM, localities will have administrative access and capabilities to complete many benefit administration functions in the system independent of the Office of Health Benefits (OHB) The Local Choice (TLC) Program. Select locality employees will be able to utilize the self-service features to update personal data and make select benefit enrollment changes (e.g., life events).
Locality User:
Human resource and benefits professionals who are responsible for administration of business processes for their locality, and Employee Self-Service (ESS) users.

Hi, Meet Deborah!
Deborah is an employee at a state agency. She just received notice that her health insurance benefits are now being maintained in Cardinal HCM. She is unfamiliar with Cardinal and wants to know how to use the Employee Self-Service feature so she can see her benefits statement.
Employee Self-Service User:
State employees who are able to maintain personal information and benefit-related information
Who We Are

Contact Us
Have a functional/technical question or run into an issue? Open a Cardinal Helpdesk ticket by emailing the VITA Customer Care Center at vccc@vita.virginia.gov.
Be sure to use “Cardinal” in the subject line.
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